FAQs

1. What types of CPAP machines are available?

Order Your Supplies offers a variety of CPAP machines including standard CPAP, Auto CPAP, Travel CPAP, and BiPAP/VPAP machines.

2. Are there CPAP masks for different preferences?

Yes, you can find nasal masks, nasal pillow masks, full face masks, and masks specifically designed for women.

3. Do you sell CPAP machine accessories?

Yes, we offers accessories such as tubes, hoses, filters, chin straps, mask cushions, and cleaning supplies.

4. Can I purchase oxygen concentrators here?

Yes, we offer both portable and stationary oxygen concentrators along with their parts.

5. Which brands are available on the website?

Order Your Supplies features products from top brands like ResMed, Philips Respironics, Fisher & Paykel, and DeVilbiss.

6. Is there a way to find specific replacement parts for my CPAP machine?

Yes, there is a "Parts Finder" tool that helps you select the right replacement parts for your machine or mask.

7. How can I contact customer support?

You can contact via phone, or live chat for assistance.

8. Are there any resources for learning about sleep apnea and CPAP therapy?

Order Your Supplies includes educational resources and articles about sleep apnea, CPAP therapy, and equipment usage.

9. How do I know which CPAP mask is right for me?

We, at Order Your Supplies provides a Mask Selector tool and detailed product descriptions to help you choose the best mask based on your preferences and needs. Consulting with your healthcare provider can also help.

10. What should I do if I have a problem with my CPAP machine?

For any issues with your CPAP machine, you should contact customer support for troubleshooting and potential warranty services.

11. Where do I send my prescription?

You can send your prescription to info@orderyoursupplies.com

12. Can I change my shipping address after placing an order?

Yes, you can change your shipping address only before the order has been shipped. To request the change, please call us at 307-423-0000. If the package has already been shipped, you may need to contact the assigned carrier directly, as we are not responsible for address changes after shipment.

13. Can I cancel or edit my order?

Canceling your order is simple—just call us at 307-423-0000. If you placed your order after hours, you can email info@orderyoursupplies.com. To receive a full refund, cancellation must be requested before the item ships.

If you need to edit your order, we can make changes at no cost as long as you contact us before it has been shipped. Once the order is shipped, modifications may not be possible.

14. How can I verify your business?

You can verify our business by searching for our NPI number: 1013787472. While we primarily operate as an e-commerce business, our registered address is 30 N Gould St, Ste R, Sheridan, WY 82801.